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Handling of personal data

The GUS ombudsmen work continuously with individual student and doctoral cases. This work includes the ombudsmen handle personal data. As of May 25, 2018, personal data is handled under the new Data Protection Ordinance (GDPR). This means that if you contact the ombudsmen for guidance and help, we will ask your consent to handle your personal information. Examples of personal information we ask for are names and contact information such as email address to handle your case. You can of course always choose to contact the ombudsmen anonymously and ask questions, in that case we do not need your personal information. You can contact us for your case number which can be used when you contact us in the future, see point 5 below. The following is information about how we handle your personal information.

1. Your personal information, such as e-mail address, telephone number or other information about you as a person, that you, the Student Union or University of Gothenburg, have sent to the ombudsmen will be saved only if your consent is given and to the extent necessary for the ombudsmen to be able to work on your case with the University of Gothenburg.

2. You are always entitled to request registry extracts to check what information is registered about you by the ombudsmen. If you believe that some personal information is incorrect, you are entitled to have it corrected. You also have the right to data portability, which means that you can request an extract of your personal information that is available to us to provide another person responsible for personal data.

3. You are always entitled to revoke your consent at any time and the ombudsmen will then delete your personal information.

4. The personal data that the ombudsmen have in individual cases are not disclosed to the University of Gothenburg, the Student Unions or any other party unless consent is given by you as a concerned part.

5. When your case is closed, all personal data are deleted and there is only a decoded description of the case, see paragraph 6. This clearing occurs at the beginning of the autumn semester and the spring semester. Should you wish to resume contact regarding a case that has ended, you can provide us with your case number, as this number is not deleted.

6. Each fall, the ombudsmen compile an anonymized student case report with statistics based on the student cases handled during the year. This is because the education and study environment at the University of Gothenburg should be as good as possible. None of the personal information occurs in this report.

7. Responsible for the personal data is the University of Gothenburg Student Union (GUS). Contact person regarding personal data processing is GUS Chairman. 

8. If you believe that your personal information is incorrectly handled, you may submit a complaint to the Data Protection Inspectorate.



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Page Manager: GUS webbansvarig|Last update: 2/16/2021

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